"24 hours of Hell forced to stay in an A&E bed..."

My mother suffers with Schizophrenia / Bi Polar / Manic Depression or a hand full of other disorders. After been treated in the 60s a victim her life changing event. The NHS believed to be best treated by over 300 rounds of ECT. Recently submitted to FPH hospital following a GP referral for suspected heart issues.

The hospital staff refused to give her the medication she requires, instead issuing a heart medication with clear instruction to take no other tablets but the newly prescribed. Needless to say she was taken back to A&E when her cleaner discovered her extremely confused state. Where she was forced to stay for 2 days in an A&E room clearly branded as a mental problem.

Its now been a week and the hospital have lost the report and her support team have now diverted all lines to Farnham road hospital with no explanation to my mother.

Story from NHS Choices

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Response from Ridgewood Centre

We’re sorry to receive your feedback. To discuss your concerns further, we recommend that you contact our Patient Advice and Liaison team (PALS). It’s their job to listen to comments about our services. Please call them on 01372 216202/6203/6204 or email pals@sabp.nhs.uk and they can investigate what happened.

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