"Consistently good care at East Surrey Hospital"

About: East Surrey Hospital / Maternity

(as the patient),

I had need of East Surrey Hospital services twice in the past week for episodes related to Atrial Fibrillation.

Arriving at the A+E on both occasions the staff and doctors there were always attentive, professional and caring, I did not wait a great deal of time before being seen on the first visit and was taken in directly from the Ambulance on the second occasion. I spent time in the general ward and also in the cardiac care unit and both were clean and very well run by the exceptional nursing staff. The Doctors too were exceptional and confidence inspiring. My two sons have both been delivered at East Surrey, the first two years ago and more recently just five weeks ago and I must say that we as a family are most fortunate to have access to such a good local hospital. Well done exceptional East Surrey and the wonderful people there that are taking care of us every minute of every day. You are wonderful talented people and are greatly appreciated.

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Responses

Response from Cathy White, Patient Experience Lead, Patient Experience Team, Surrey and Sussex Healthcare NHS Trust

Dear well now,

It sounds like your family have experienced a number of our services in the recent past. I will pass your thanks on to our staff in the emergency department and also the cardiac team. I know they will really appreciate your comments

Congratulations on the birth of your son and I hope you continue to recover well.

Kind regards,

Cathy White

Patient experience team

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