My grandmother was bought in by ambulance for the second time in 4 months, she had had a fall, upon arriving in a and e, she was triaged within 10 minutes and a cubicle within 20 mins, the staff were very attentive and were very careful with her as she was in so much pain. After performing some tests they decided that she was more unwell than previously thought and taken straight into resus for a possible heart attack. My point is that despite the doctors strike, no aspect of her care was overlooked, everything was checked, quickly and professionally, we saw 3 doctors and once she was stable I felt happy to leave her in their care as it was midnight. Big praise to all involved in helping her, thank you
"Exceptional care"
About: East Surrey Hospital / General surgery East Surrey Hospital General surgery RH1 5RH South East Coast Ambulance Service NHS Foundation Trust South East Coast Ambulance Service NHS Foundation Trust Crawley RH10 9BG
Posted by relieved granddaughter (as ),
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