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i am complaining about the appointment system...

Story from nhs.uk

"i am complaining about the appointment system..."

About: Chapel Allerton Hospital

Since my daughter was transfered from lgi children's rheumatology to adults at chapel Allerton the care is disgraceful meant to be seen every 3 months due to medication and her illness waited 8 months last app and now on 6 months . Rude staff on phone .

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Responses

Response from Leeds Teaching Hospitals 8 years ago
Leeds Teaching Hospitals

Submitted on 17/02/2016 at 16:39
Published on Care Opinion at 17:06

Dear Ms Booth

I am sorry to read that your daughter's transition to our adult Rheumatology service has not been a good one and that her appointments have been delayed. If you would feel comfortable doing so, please could you contact our Patient Advice and Liaison Service (PALS) team on 0113 2066261 or at patientexperience.leedsth@nhs.net to provide us with further details so that we can look in to this for you.

Kindest regards

Rosie

Senior Nurse

Patient Experience Team

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