"pharmacy waiting times are a joke"
About: East Lancashire Hospitals NHS Trust East Lancashire Hospitals NHS Trust Blackburn BB2 3HH
I was told I had a 30 minute wait for my 1 year old's prescription which is bad enough but an hour and a half later I'm still waiting only to be told that they had called his number out twice and his name, no they hadn't they were trying to make me look stupid I'd been sat there waiting patiently. I witnessed an elderly lady complaining about her 45 minute wait, when she left the staff thought it was highly amusing and couldn't stop laughing. Not a very professional caring department. I don't want to be sat in that confined room with no air full of sick people coughing their germs over me. I would also like a response from someone to this complaint