"So bad"

About: Manor Hospital

Having had problems with my leg for almost 4yrs, I've now been told there is a 18 week waiting list for a camera investigation and hopefully treatment. A&E isent me home on painkillers and unable to walk for 3 days . Couldn't go to bed and was unable to go to the toilet unaided as in such excruciating pain.

On another sent me home as MRI results hadn't come back. On this occasion I couldn't walk for 7hours. I felt staff would not listen to me. One consultant even sent me for a second opinion as I think it was late in the day and clinic was nearly over. On the second opinion the consultant listened to me and clearly knew something was wrong and spent a considerable time with me. They have arranged for a camera investigation. No wonder Manor is all over the news. I've felt like a disabled person unable to bend down for the last 4yrs

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Responses

Response from Marketing and Communications team, Walsall Healthcare NHS Trust

Thank you for sharing your experience with us and can we apologise for the poor experience you have experienced at the hospital.

In order for us to look into this in more detail can you call our Patient Relations Team on 01922 656463 who will be happy to help you.

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