Joined up thinking ..."
About: Queen Elizabeth I I Hospital (Welwyn Garden City) Queen Elizabeth I I Hospital (Welwyn Garden City) Welwyn Garden City AL7 4HQ
Posted by d1gga 999 (as ),
What I liked
Joined up thinking and/or liaison between departments was seemingly non existent.Non english speaking staff in key areas.From reception staff thru to"nurses", well that's an anomaly, no one seems to be an SRN and their rank is denoted by the width of the stripe on their tunic. They're either agency staff and/or just some kind of helper. if I had a choice of the QE2 hospital of travelling to Aberdeen,i'd go to Scotland. A total shambles.
there seems to be an underlying attitude of " I don't get paid enough for this and everything was too much trouble. Doctor's swanning around like they're almighty God and telling you nothing,while their mobile phone goes off and they start having a private conversation while they're supposed to be talking to you about your condition.
What could be improved
This hospital only got a rating of Fair from the NHS performance targets. The only thing that was fair, were the prices in the WRVS cafe. !!