"Rude & dismissive"

About: Frimley Park Hospital (Frimley)

Staff on ward seemed rude & dismissive & seemed to be only interested in the younger patients and their relatives whilst ignoring others.

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Response from Frimley Park Hospital

Thanks for taking the leave to leave your feedback. I'm sorry you found the staff to be rude and dismissive.

This is not acceptable. I'd be really grateful if you could provide me with a few more details so I can go back to the team looking after you and we can learn and improve for the future. My email address is claire.marshall@fhft.nhs.uk

Thanks for raising your concerns

Kind Regards

Claire Marshall

Head of Patient Experience

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