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Brilliant Service

Story from nhs.uk

"Brilliant Service"

About: North East London Treatment Centre Care UK

I have just had a total left hip replacement with spinal injection here and was extremely impressed with the care and service received from the cleaner to the consultant, I was treated with respect and the aftercare from the staff after my op was second to none.

There is only one minor complaint, the night staff are not as helpful as the day staff which is a shame.

I would recommend this place for any treatment and would certainly come back here.

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Responses

Response from North East London Treatment Centre Care UK 8 years ago
North East London Treatment Centre Care UK

Submitted on 12/02/2016 at 17:53
Published on nhs.uk on 13/02/2016 at 01:30

Thank you so much for your comments regarding your recent stay at The North East London Treatment Centre. It is very gratifying for the staff to receive such positive feedback and know that their commitment to providing high quality patient care is not only effective but appreciated.

We here at The North East London Treatment Centre welcome and value all feedback; information of this nature is a free gift and an opportunity to learn and develop our service which can only benefit future patients. Please be assured that your comments are taken very seriously and I will address your concerns with the relevant team members.

We wish you well for the future and for a continued uneventful recovery.

Laurence Thurlow

Head of Nursing & Clinical Services

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