"Good work under difficult conditions"

About: Littlebrook Hospital

My partner has been in there for some considerable time now, at first in Cherrywood , then in Willow suite, she has not been the easiest of patients but the staff have shown great patience. Like the NHS in general it seems to be underfunded . The staff seem to rise above most of the problems,with great professionalism, She does seem a lot better now though still has a few problems, I certainly am grateful for what the hospital has tried to do , and has done. i do have a couple of niggles. Apparently there is no hot water in the rooms for safety reasons, my partner has disabilities which makes her frightened to bath alone, but she doesn`t want help from staff, but they wont let me help her.She is supposed to have a 1-1 with a nurse every day, but that rarely happens , I suspect undermanning for that,, she sometimes has difficultie getting the help she needs whith physical problems...All in all thoiugh I say a good job despite the hard conditions the whole NHS has experienced over the last 5-6 years,

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Responses

Response from Littlebrook Hospital

Thank you for providing this feedback and I am pleased to note that you felt our staff showed great professionalism and patience, although acknowledge the challenge of reducing costs within the NHS with regard to ensuring excellent care.

You also mention that your partner needs support in bathing and I would encourage you, or she, to discuss this with a staff member as there may be ways to address this which could be identified through discussion.

We have recently developed a physical health nurse role on Willow suite who may also be a good source of advice or support.

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