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out patient appointment

Story from nhs.uk

"out patient appointment"

About: Hull Royal Infirmary

Attended the dermatology clinic which is in the eye hospital building.

Reception was friendly and efficient and i was seen bang on the time of my appointment.

I had an unhurried and thorough consultaion and was explained what my problems were and given a letter for my Doctor to raise a prescription.

I have been on the medication for several days now and can see a small early sign of improvement.

Everywhere was clean and staff were helpfull.

I was dreading it as I had read and heard some very negative feedback about HRI.

I would have no hesitation in recommending it to anyone.

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Responses

Response from Hull Royal Infirmary 8 years ago
Hull Royal Infirmary

Submitted on 16/02/2016 at 16:08
Published on nhs.uk on 19/02/2016 at 01:32

Thank you for taking the time to add your comments to the NHS Choices website.

It is always a pleasure to receive such positive feedback from patients and their families.

We will ensure your kind comments are shared with the team in Dermatology.

If you need to discuss our services further, please do not hesitate to contact our Patient Advice & Liaison Service (PALS) on (01482) 623065 or email pals@hey.nhs.uk.

Thank you once again for taking the time to provide us with your views on local NHS services.

Kind regards,

Patient Experience Department

Hull and East Yorkshire Hospitals NHS Trust.

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