"helpful admin"

My son visited the walk in centre and was happy with the care he received. Afterwards we needed a copy of the documentation and i was directed to an assistant manager who was extremely helpful and efficient with a pleasant and understanding manner who faxed the documentation to our surgery immediately

Please pass on my feedback and thanks to your assistant manager.

Story from NHS Choices

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Response from Coventry NHS Healthcare & Walk in Centre

Thank you for sending us your message through NHS Choices. We aim to provide a great experience for everyone who uses our services and we are pleased that you had a positive experience. We will pass your comment onto the service and I know the staff will appreciate this feedback.

Thanks again for your feedback.

Carol Dale, Lead for Customer Services

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