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Excellent NHS hospital

Story from nhs.uk

"Excellent NHS hospital"

About: Manchester Royal Infirmary

I been an inpatient for the last 3 weeks

Being a first time user I was a bit nervous

The proffessionalism and kindness of all clinical and no clinical staff were excellent

My first experience with an NHS hospital is so good

Forget all the negative stuff dished out by the press

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Responses

Response from Manchester Royal Infirmary 8 years ago
Manchester Royal Infirmary

Submitted on 10/02/2016 at 14:10
Published on nhs.uk on 11/02/2016 at 01:30

Thank you for taking the time to post your positive comments and words of appreciation on the NHS Choices/Patient Opinion websites regarding the excellent care you have experienced as an inpatient at the Manchester Royal Infirmary. We were extremely pleased to read that all the staff treated you with professionalism and that their care alleviated your anxiety. It is always good to receive such positive feedback which reflects the hard work and dedication of our staff.

We can assure you that your feedback has been shared with the Haematology Ward Manager so that your feedback can be shared with the wider team.

The Patient Experience Team

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Patient Experience Lead, Manchester University NHS Foundation Trust 8 years ago
Manchester University NHS Foundation Trust

Submitted on 10/02/2016 at 14:11
Published on Care Opinion at 14:23

Thank you for taking the time to post your positive comments and words of appreciation on the NHS Choices/Patient Opinion websites regarding the excellent care you have experienced as an inpatient at the Manchester Royal Infirmary. We were extremely pleased to read that all the staff treated you with professionalism and that their care alleviated your anxiety. It is always good to receive such positive feedback which reflects the hard work and dedication of our staff. We can assure you that your feedback has been shared with the Haematology Ward Manager so that your feedback can be shared with the wider team.

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