"Ward 404"

About: Royal Derby Hospital / Respiratory medicine

(as a relative),

When mum was admitted to ward 404 she was very poorly, the staff were amazing.

They are all so dedicated. The patience, care and kindness given to mum, and to her family was second to none. Family were kept up to date on all her care and where possible all her wishes were met. Because she was so poorly we were given open visiting which we were so grateful for as it meant we were able to spend moor time with her.

Thank you all so very much for making mums last few days comfortable for her, and bearable for us.

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Response from Umar Zamman, Head of Complaints, Derby Hospitals NHS Foundation Trust

Good Morning

Thank you for your kind comments about your mother's care on ward 404.

Please be assured we will pass on your compliment to the relevant department and to the Service Manager.

Kind regards,

The Patient Advice and Liaison Service
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