"ADSU and their staff"

About: Royal Berkshire Hospital

On Wednesday 3rd February I had a minor op and therefore only needed to go to the ADSU.

I would like to say a big thank you to all the staff on the ADSU - Despite there being a large number

of patients all the staff from the nurses to the surgeon to the hca's to the anaesthetists got to everyone

as soon as they could and with a smile too!!

As a nervous patient they made me feel at ease and I was comfortable too.

Well done to the team on Wednesday and thank you for looking after me.

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Responses

Response from Royal Berkshire Hospital

Thank you for your kind comments regarding the care you received on our day bed unit. It is a very busy department with many clinicians visiting all at the same time.

This can be a bit overwhelming sometimes for our patients but it is so nice to hear that you were treated with kindness and supported through your operation in a way we would expect. We know that our teams will be delighted that they made a difficult day better for you and to this end the matron for the area will ensure your comments are shared with them.

Thank you again.

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