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Excellent day surgery unit

Story from nhs.uk

"Excellent day surgery unit"

About: Horton General Hospital

I came with my partner for day surgery and the efficiency of the way the ward was run was fantastic.

We were kept informed about everything that was going on and the after care once he had come back from surgery was just great. Nurses were extremely friendly and reassuring and took the time out to really get to know you. You didn't just feel like another number. After having day surgery elsewhere myself I would much prefer the unit at the Horton.

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Responses

Response from Horton General Hospital 8 years ago
Horton General Hospital

Submitted on 08/02/2016 at 10:32
Published on nhs.uk on 09/02/2016 at 01:30

Thank you for taking time to share your experience with us. Our aim as a Trust is to ensure that the best care is provided, and that all staff are supportive and caring as well as professional. It is great to hear that this was demonstrated during your time at the Horton General hospital.

It has been an absolute pleasure to share your praise with staff members. Feedback is a great boost to morale, and is greatly valued by our staff. We hope that you are recovering well.

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