"Ripley hospital x Ray department"

About: Derby Teaching Hospitals NHS Foundation Trust

(as the patient),

I went for an ultra sound scan which was undertaken by a trainee sonographer. 2 students and a radiologist were present during the scan. At no point was the number one concern the patient (me) they were so intent on getting the procedure correct rather than the wellbeing of the patient. At no point was I involved in the process of the scan and my wellbeing was completely ignored. I left the hospital upset and disappointed.

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Responses

Response from Umar Zamman, Head of Complaints, Derby Teaching Hospitals NHS Foundation Trust

Good afternoon


We are sorry to hear about your negative experience whilst undergoing your scan at Ripley Hospital. We would be happy to investigate this matter further. Please contact us on 01332 785156 or by email at dhft.contactpals@nhs.net and quote reference 30951.

Kind regards

Patient Advice & Liaison (PALS)
Royal Derby Hospital
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