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Haematology efficient and effective

Story from nhs.uk

"Haematology efficient and effective"

About: Leicester Royal Infirmary

My husband was referred to the anti coagulation clinic to discuss coming off Warfarin and going onto one of the newer drugs. This was due to a DVT a few years ago. We were seen promptly and found receptionists and nurses extremely pleasant and efficient. My husband was seen by a doctor who is lovely, and explained what the new drugs do and didn't mind reexplaining some of the more complex issues which we couldn't grasp at first. We saw the doctor a second time for a checkup on how new drug was going. In the meantime we had a call from a nurse from the clinic to check how my husband was doing. Again, the nurse was thorough and very pleasant. Our GP has received 2 letters already outlining the treatment recommended. We have absolute confidence in the doctor. The building itself and area may be standard hospital- lacking- tlc but the treatment is first class and that's what matters

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Responses

Response from Leicester Royal Infirmary 8 years ago
Leicester Royal Infirmary

Submitted on 19/11/2015 at 14:33
Published on nhs.uk on 07/02/2016 at 11:07

Dear Linda,

Thank you for taking the time to post your comments. We are very happy to hear about the high level of care that your husband received. We will pass on your feedback to all involved where it will be much appreciated. We will also look into your concerns about the building itself.

Kind regards,

Communications Team,

Leicester’s Hospitals

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