Long waiting times in A&E are to be expected but there is a frustration about when one might be called. Doctors frequently waste valuable time calling a name only to discover that their patient has gone to the toilet or is fetching refreshments. It is most annoying when the next patient isn't then called! With a constantly reviewed queue of patients, based on medical priority, it would be nice to have a regularly updated waiting list possibly displayed on one of the TV screens. Patient identity numbers could be used to preserve patient confidentiality.
No coat hook could be found in the gents toilet.
Staff and treatment in Urology was excellent.
"A&E waiting room and Urology Department"
About: Eastbourne District General Hospital Eastbourne District General Hospital Eastbourne BN21 2UD
Posted via nhs.uk
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