"Thank you to a and e and itu"

About: Darlington Memorial Hospital

I was rush to hospital via ambulance due to a massive asthma attack. By what i am lead to believe as cant remember alot about this bit was very close to death, but thanks to the amazing doctors and nurses. I was introbated, ventilated within mins of getting to hospital. From there i was sent to itu where i was slowly woke. i can remember everythng particularly hearing the same voice calmly talking to me even though i could not move or open my eyes. They talked to me all the way through telling me what they were doing.

i can honestly say can not have wished for better .Felt so safe at such a scary time. This continued once i was awake. Nothing was to much trouble even though you could tell they were busy they never complain just got on with it in a very provisional manner.

I wish to personally thank every one in itu 1 and 2 never ever have i been treated so well, with complete dignity and respect i hope this does get past on to them, as they deserve all the thanks as all you hear is the bad and this most def was not the case.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Darlington Memorial Hospital

Dear Kate

Thank you for providing feedback on your recent admission to Darlington Memorial Hospital and in particular A&E and ITU.

I am very pleased to hear that you had a positive experience and that you are happy with the care you received from both departments.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your very kind comments will be shared with the Matron and the Sisters to pass onto the staff on your behalf.

I know they will be encouraged by your positive comments.

Thank you for leaving your comments on NHS Choices.

Patient Experience Team

County Durham and Darlington NHS Foundation Trust

Tel: 0800 7835774

  • {{helpful}} of {{total()}} people think this response is helpful