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Nice hospital, not enough staff

Story from nhs.uk

"Nice hospital, not enough staff"

About: Hythe Hospital

Is is a very nice friendly hospital but trying to book a blood test is very difficult which I assume is that there is not enough staff to man the phones.

I visited the Physiotherapy Department just before Christmas 2015 and was very satisfied with the treatment I received.

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Responses

Response from Hythe Hospital 8 years ago
Hythe Hospital

Submitted on 11/02/2016 at 16:49
Published on nhs.uk on 12/02/2016 at 01:30

Dear Ms Moore

Thank you for your feedback regarding the hospital, I'm really pleased to learn you are satisfied with your treatment and will ensure your comments are shared with the manager of the service.

The blood test service at Hythe Hospital ceased on 1 April 2015 which explains why you are experiencing problems securing an appointment. If you contact the GP surgery you are registered with, they will be able to help you further regarding your blood test requirements. Best wishes Julie White, Customer Experience Advisor

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