"Cardiology Unit inpatient care"

About: Blackpool Victoria Hospital

The week or so before Christmas in 2015 found me acutely unwell, gratefully I saw the community Heart Failure Matron and admission was planned as urgent. A bed was found for me in the Lancashire Suite within 24 hours.

This cardiology Unit is locally well know for general excellence in care and on this occasion it was 5 star.

Such was my condition and care provided that I was seen by medical staff including Consultants who were really human. From day one it was made clear that every effort would be made to get me home by Christmas. I was a close thing as it was 5pm on Christmas Eve but home I came with everything in order. 6 days in hospital (if such a thing is possible) was excellent, nursing staffs at all levels and ancillary staffs showed great professionalism.

I am so glad that having a significant cardiac condition I have these staff to fall back on and my community services, including GP and Practice are always there for me.

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Responses

Response from Andrew Heath, Lead in Patient Experience & Engagement, Blackpool Teaching Hospitals NHS Foundation Trust

Dear Frank

Thank you for taking the time to post about your experience on the Cardiology Unit. It is always great to hear such positive comments around the care and treatment Blackpool Teaching Hospitals have been able to deliver.

I will share your comments with the respective teams, whom I am sure will be delighted to receive your appreciation.

Thank you once more for taking the time to post and I hope that your recovery continues.

Andrew

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