"Everything. I visit glenfield ..."

About: Glenfield Hospital

(as the patient),

What I liked

Everything. I visit glenfield regualrly both as an inpatient and an outpatient, and i can confirm the care I have recieved on each occasion is exemplary. The staff are always helpful and will explain anything you need if you ask them. The food has improved and it is always very clean and modern- especially in comparison to the other Leicester hospitals which aesthetically are a bit shabby. I too have spent time on CDU and found the experience to be fine, yes it does take time to get a discharge letter and medication, and sometimes you have to wait a while to see a doctor and be assessed- but that is probably because there are a lot of poorly people on CDU and it is a very busy ward.

What could be improved

More respiratory wards/beds to lessen time spent on CDU.

Story from NHS Choices

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Responses

Response from Glenfield Hospital

Thank you for taking the time to leave your kind comments about your experience at Glenfield Hospital. We realise a significant amount of time has passed since you posted your comment and we would like to sincerely apologise that we did respond to in a timely manner. We have since updated our process of responding to reviews posted on NHS Choices and are now committed to making sure we respond to comments within 21 days of the date they are posted. If you have any other specific questions or comments, please feel free to contact us on communications@uhl-tr.nhs.uk. Thank you Communications Team Leicester’s Hospitals

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