"One ICU doctor was very friendly ..."

About: Southampton General Hospital

(as the patient),

What I liked

One ICU doctor was very friendly and patient.

What could be improved

Even though I had an alarmingly low blood pressure and had been in the resuscitation room my vital signs were rarely checked on and all alarms on the monitors had been turned off. I was treated with little dignity and the place was severely understaffed.

Story from NHS Choices

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Response from Southampton General Hospital

Anna - thanks for this feedback. We have brought your comments to the attention of the critical care and emergency care teams. We would like the opportunity to respond more fully but would need further details of when and where you were cared for, so please get in touch with us through our Patient Advice and Liaison team (pals@suht.swest.nhs.uk or 023 8079 8498).

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