"Ridiculous"

My son has been a patient here 3 times due to his problems and every single time that they witness his behaviour they agree he is not stable and well to be out of there. However, every time a week is over he has been released because they come to the conclusion that he is fine when deep down we know he is not. This facility is idiotic and they're always eager to remove patients.

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Responses

Response from Goodmayes Hospital

I am sorry for the time taken to respond to your review, it has only recently come to our attention that you have not received a response.

I am sorry to hear of your poor experience. I have contacted the Director of Mental Health Inpatients to request that an investigation is carried out to look into the concerns you have raised. As we cannot respond to these serious concerns on an open forum, we would welcome the opportunity to hear from you further and invite you to contact our Complaints Team on 0300 555 1201 ext. 66690 or by email at nelftcomplaints@nelft.nhs.uk at the earliest possible opportunity.

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