"i would say the worst hospital i have had to..."

About: York Hospital

I am very dissapointed about the treatment received today in your urology department.

While waiting in the waiting room and being told by the other patients that they had to wait 2 months only for an appointment, tell me why i had to ask in june and till October, I was still waitring for an appointment.

I had to call 3 times and then i was given apparently as a favour 27 october, and due to being in hospital a new appointment for today 17.november.

That to me is more than 2 months.

Then arriving at the hospital today, being there before 9.30 and at 11.45 i was not seen , patients that were late go before me, in fact about 6 other patients.

Review this with the nurse, I was put last on the list.

Is this the correct behaviour of a Doctor, to me trust on a doctor is important and definitely, have not encounterred it here.

In reality I am glad i did not have the procedure and that i have left.

I do rate York hospital with a Triple 0

The worst hospital i have had to deal with as well as the worst hospital that my father in law had to be too with a broken hip and who was left for hours with bandages half done.

Now I understand why i opted to drive in total agony 22 miles from York to my home to be driven to another hospital A and E where they do know how to treat patients.

My rating as said above is 0 for the whole of York hospital and for the Urology department well i would rate it minus 000000000000000

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Responses

Response from York Hospital

Thank you for your posting. We do take comments made very seriously and we would like the opportunity to investigate the particular concerns you have raised. Please contact our Patient Advice & Liaison Service (PALS) on 01904 726262 or email pals.york@york.nhs.uk and they will be pleased to help.

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