"Exemplary"

About: Royal Berkshire Hospital

This was my second visit in three months, first a prostate biop via day surgery and this the bracktherapy procedure on Hopkins ward with an overnight stay.

I can sincerely say there was not one thing I could critique at all, and all of the things that I know the NHS is striving for (with the right resources!) were present here, good communication, respect, cleanliness etc from all the staff I dealt with.

Nothing was too much trouble.

I know l was there for a medical reason but I've had worse service (and food) in so called good hotels.

So thanks to all involved as I could see it's a team effort from everyone involved.

Story from NHS Choices

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Responses

Response from Royal Berkshire Hospital

Many thanks for letting us know your impression of our care. It is kind of you to take the trouble to give such positive feedback. We will make sure that your feedback is shared with the teams; they will be pleased to know that their hard work is appreciated.

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