"Reassuring and professional"

About: The New Selby War Memorial Hospital

We had to go to selby hospital after a minor head injury and were worried and nervous. The receptionist was calm and helpful and made us feel at ease, We had to wait about 45 minutes as there was a small que but we felt safe, the hospital is very clean and bright and they had the radio on which made the time seem to pass quicker. The doctor/nurse we saw was very professional and reassuring, they asked a lot of questions to make sure we got the right treatment and was thorough checking for other symptoms and giving us advice. We left feeling lots better and a lot less worried. Thank you to the staff for your help.

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Responses

Response from The New Selby War Memorial Hospital

Thank you very much for your posting.

Your comments have been passed to the teams concerned.

We are pleased that your visit to us was very positive; our aim is to provide a high standard of service which reflects the needs of patients.