"Booking appointment"

About: Watford General Hospital

I have had an awful experience trying to book an appointment! Phone goes go vmail and you are asked to leave your number for someone to bring back. I had to ring twice for someone to ring back on my second attempt to book an appointment only to be told no appointments available! First appointment was cancelled at 8:50am when it was boomed for 9:00! One dissatisfied patient! Now I have to wait another month!

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Watford General Hospital

We are sorry to learn that your experience of our hospital was not as expected.

If you would like us to investigate this matter further on your behalf, please contact our colleagues in the Complaints Department on 01923 217866.

  • {{helpful}} of {{total()}} people think this response is helpful