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"chase farm hopital surgicentre"

About: Chase Farm Hospital

I was unfortunate enough to be recommended by inclinic to this hospital for my spinal stenosis..

I was requested to be there on the 2nd November at 7.30 am and was told to fast from previous day.

I had fasted from 2.30 pm on 1st November.

I was not treated for Epidural steroid injection injection until 3PM.

While all the patients who arrived at the hospital for treatment after me were treated before me.

They could even find a professional interpreter while I was ignored all the time.

It was only I made a lot of noise with the receptionist and even the medical staff that I was treated.

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Responses

Response from Chase Farm Hospital 8 years ago
Chase Farm Hospital
Submitted on 26/11/2015 at 12:49
Published on nhs.uk on 30/11/2015 at 01:35


Sorry to hear you're unhappy with the care you received. If you would like to talk to someone about this so that we can look into it further, please get in touch with our patient advice and liaison service on 020 7472 6446 or rf.pals@nhs.net. They will be happy to help you. Thank you.

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