"Better signage needed!"
I had an appointment here with the Podiatry service recently. Whilst the people I spoke to regarding directions to the service were polite and curteous, when I asked where the Podiatry service was I was directed by two staff members into a consultation room whilst a patient was being examined! There were also no signs indicating a waiting room.
Better signage and direction (perhaps on the letter confirming my appointment - which I never received) is definitely needed.
Otherwise an over all good experience.