"Over night stay for an operation"

About: University College Hospital

I stayed in this hospital for one night to have a hip issue resolved, I found the staff very friendly and professional. The only thing I could say to improve would be for the consultant to see you before you have your operation instead of one of their fellows. But I do understand why this is not always possible. Overall I was happy with my stay, I did feel very rushed to be moved off the ward to the discharge lounge but can also understand why this is nessasery.

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Response from University College Hospital

Thank you for taking the time to give us your feedback. We're so pleased you were happy with the care and attention you received whilst you were an inpatient but are sorry to hear that your discharge was not as good and we will feed your comments back to the teams.

If you would like to discuss this further you could contact our Patient Advice and Liaison Service (PALS) via pals@uclh.nhs.uk or by calling 020 3447 3042

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