"Attitude and friendliness of staff spoilt by..."

About: Royal Oldham Hospital

The desk clerk is a disgrace their whole body language and miserable face tells everyone who cares about this hospital that they should not be working in an hospital.

I stood by and watched as they ignored visitors, was rude on the phone and had a face like thunder.

Unacceptable and they should be found a position that does not involve working with other people.

Story from NHS Choices

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Response from Royal Oldham Hospital

Thank you for taking the time to leave your comments. We apologise that on this occasion we did not meet your needs.

We strive at all times to deliver the highest possible standard of care. We will use your comments to make improvements and forward your comments to the relevant area.


The Pennine Acute NHS Trust

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