"Appalling pain management"

About: Nuffield Health, Bristol Hospital (Chesterfield)

After return to room 24?my pain management post ACCC was appalling from 6 pm offered paracetamol not the morphine anaesthetize said I would get leading to hours and hours of grade 8 pain. I was lied to. I eventually got better pain relief from Dr on all reducing it to5/6 but due to pain plus noisy boots NO sleep at all. I was treated worse than an animal will be contacting CQC

I thought care up to operation was fantastic. I will not recommend or use again. I will inform insurance company

Do not think being kept long enough either

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Response from Nuffield Health, Bristol Hospital (Chesterfield)

Dear Patient,

I am very sorry to read of this experience. We take our patient feedback extremely seriously and as such I was wondering if you could provide further feedback by e-mailing me, with further detail via hospitalfeedback@nuffieldhealth.com

Once additional information has been received I will escalate this to the senior management team at the Chesterfield hospital for immediate investigation on your behalf.

Thank you for sharing this feedback and I await your permission to investigate further.


Ben Nuffield Health consumer care

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