"Cataract operation on September 16th 2015"

About: Burnley General Hospital

I had my left eye operated on last Wednesday & would just like to say that everyone concerned were fantastic. You are all a credit to the hospital.

I was very apprehensive but in no time at all I began to feel more at ease.

All the people concerned were fantastic.

Thanks for the coffee & toast after my op it was the best ever.

Special thanks to for your patience. X

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Responses

Response from Burnley General Hospital

Many thanks for your feedback regarding your cataract operation at Burnley General Hospital and thank you for taking the time to do so.

It is a pleasure to receive such lovely feedback about the care and treatment provided and I will make sure your comments are passed onto the team who will be delighted to hear that your experience was really positive as we always strive to deliver safe, personal & effective care.

We are really keen to hear about your experience and what made it so positive for you so that we can try to make it like this for every patient visiting our hospitals and using our services.

If you would like to share your story with us please contact me (Melissa Almond) on 01254 734087 or email me on Melissa.almond@elht.nhs.uk

Many thanks again for commenting and best wishes.

Melissa Almond, Patient Experience Facilitator

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