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"I cannot speak more highly of my treatment and..."

About: The Tunbridge Wells Hospital

After having just left The Wells hospital, after a five day stay, I feel I must commend absolutely everyone I was in contact with. From being met by the happy and helpful receptionist I have been cared for in a respectable truly empathetic and professional manner throughout my stay.

The doctors, the staff nurses I saw were absolutely lovely. I felt quite dreadful when I came in but their sunny dispositions and their obvious dedication to their patience is one I have never encountered before and I am truly grateful to all of them. The catering staff tried so hard to get me some food that I could digest due to medical reasons even going out to get me a plain yogurt and ordering them in for my stay.

The porters were humerous caring and friendly as was the person at the CT scanner and the cleaner was delightful to speak with and brightened the day.

If I had to be in hospital The Wells Is the best place to be and the staff during my stay are truly outstanding and a credit to the NHS. Thank you all for the care and support I needed and received.

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Responses

Response from The Tunbridge Wells Hospital 8 years ago
The Tunbridge Wells Hospital
Submitted on 13/10/2015 at 12:41
Published on nhs.uk on 15/10/2015 at 02:34


Thank you for taking the time to write such a positive review about your recent stay as an inpatient at Tunbridge Wells Hospital. We were so pleased to learn that all the staff you encountered were so helpful and caring and that you felt you received the highest level of care, as this is what our staff strive to achieve. Thank you once again for your very kind comments. With kind regards, the PALS team

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