"They think mental health is a joke"

About: Royal Preston Hospital

Last night I ended up in hospital in an ambulance after a self harm incident. Not only did they not even look at the wound, I was asked did I need to talk to someone to which I said yes but was then sent home with no treatment. This is a joke considering I'm already in care of the crisis team. The fact that I waited for 4 hours to be told nothing was wrong and I could leave is pathetic considering I had a gaping hole in my leg and I'm in crisis care. RPH need to take mental health more seriously.

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Response from Royal Preston Hospital

Thank you for taking the time to provide your feedback. We were saddened to read your comments as we do, as a Trust aim to meet the differing needs of all our patients. If you remain concerned about your wound, can we suggest you see your GP or attend the Emergency Department. If you feel it would be helpful to discuss your concerns in more detail, can we ask you to please contact our Customer Care Department on 01772 522521.

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