"Burnley General Hospital is the best"

About: Burnley General Hospital / Ophthalmology

(as a service user),

I had a my Cataract Operation on my left eye on Tuesday it was brilliant Mr. Lambert was brilliant I could not have been any better he reassured me all through the Operation, also the staff were absolutely fabulous Julie, Amanda, Tracy, and other nurses who I did not get there names were also fabulous, I'm waiting now to have my Cataract removed from my right eye and I can't wait to meet these lovely people, Burnley General Hospital is the best.

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Response from Burnley General Hospital

Many thanks for your feedback regarding your recent Cataract operation at Burnley General Hospital and thank you for taking the time to do so.

It is lovely to receive such positive feedback and I will make sure that your comments are passed onto the team who will be delighted to hear that your experience with us was so positive as we always strive to deliver safe, personal & effective care.

We are really keen to hear further about your experience and what made it so positive for you so that we can try to make it like this for every patient visiting our hospitals and using our services.

If you would like to share your story with us please contact me (Helen Ritchie) on 01254 734471 or email me on Helen.ritchie@elht.nhs.uk.

Many thanks again for commenting and best wishes.

Helen Ritchie, Senior Patient Experience Facilitator

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