"no much to like"

About: Scarborough General Hospital

(as the patient),

What I liked

no much to like

What could be improved

appointments and information passed on to paitients

Anything else?

I had an appointment for an MRI which i revieved in a very short time. however it took over 12months and 7 moved appointments to get the results. (which were fine). I was then ssent for Nerve conduction tests which when i turn up for my appintment i was told it had been moved to earlier in the week and i had missed it even though i had only recieved one letter from the hospital and arived on that date. When i phone the hospital to find out a bout an appointment for the results (about 3months later as i had not heard anything) i was told i had been discharged from the conultants care the day he refered me for the testing. How can a paitent be discharged from a consultans care the same time they are sent for test??? i had not even had the test he requested when i was dischard let alone know the results. and to top this off nearly every appointment i have had at the hospital has been moved or my records have not been available and i have had to wait. Many of the nurses are realy very nice but more co-ordiaiton and better paitent management needs to be a priority for the hospital.

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Response from Scarborough General Hospital

Thank you for your comments and we apologise for not responding at the time of posting. Please be assured that in future York Teaching Hospital NHS Foundation Trust will respond to all comments in a timely manner.

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