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Care Opinion

Day surgery

Story from nhs.uk

"Day surgery"

About: Royal Shrewsbury Hospital

I have had to visit for day surgery at RSH and was apprehensive having got to 30+ years without any operations.

I just wanted to say what a positive experience I had, from the moment I arrived to the time I left (wish was late in the shift) the staff could not have been friendlier. They took the time to explain everything to me and make me feel at ease every step of the way. One member of staff was especially brilliant and gave me the all the time in the world, giving me print offs to take away and advice and support.

A big thank you to everybody.

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Responses

Response from Royal Shrewsbury Hospital 8 years ago
Royal Shrewsbury Hospital

Submitted on 23/02/2016 at 12:11
Published on nhs.uk on 24/02/2016 at 01:31

Good afternoon,

Thank you for your kind comments, your feedback is very much appreciated.

I will ensure this is shared with the Ward Manager for Day Surgery so she is aware of your positive experience.

I do hope you are recovering well.

Kind regards

Patient Experience Team

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