"I had a pituatry op 4 Dec"

About: St James's University Hospital

Told I would have follow up at 4 weeks scan at 6 weeks at 8 weeks I have had nothing despite calling them. I wonder if I have a claim

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Responses

Response from Shannon Dunford, PALS Officer, Patient Experience, PALS, Leeds Teaching Hospitals

Dear Pissed Off

Thank you for taking the time to write to us.

I am very sorry to read that you feel you had such a poor experience and that the care given did not meet your standards.

Unfortunately there is not enough information in your post to allow us to look into the matters you have raised thoroughly therefore I would ask that you contact our Trust’s Patient Advise and Liaison Service (PALS).

This would also allow us look into the matters you have raised more thoroughly and also to see what lessons we could learn from your experience.

Please call our Patient Advise and Liaison Service (PALS) on 0113 206 6261 or alternatively email patientexperience.leedsth@nhs.net

Kind regards

Rosie

Senior Nurse

Patient Experience

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