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Attended clinic what a nightmare

Story from nhs.uk

"Attended clinic what a nightmare"

About: The Royal London Hospital

I waited for ages in pain in a plastic chair, over an hour late then rushed appointment. Additionally, only discussed what they wanted to and I got the feeling not that interested and wanted me discharged and off their list.

Not happy I did read other reviews and agree with the majority that care is not very good at all. Additionally, they seem very disorganised, the hospital staff seem quiet nice and friendly. However, referring me back to my GP is very uncaring and I am still in a lot of pain they seem to not know why.

Maybe jst me but the way I feel.

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Responses

Response from The Royal London Hospital 8 years ago
The Royal London Hospital

Submitted on 15/02/2016 at 15:50
Published on nhs.uk on 16/02/2016 at 01:30

Dear Peter

We are very sorry to hear that you feel that you have not received the care and treatment you need by us. We would like to discuss this incident with you so that we can see if we can help further. Please contact us via our PALS Team on 020 3594 2040 or by email: pals@bartshealth.nhs.uk so that we are able to do this.

Kind regards

Barts Health NHS Trust

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