I attended the Vascular outpatients Clinic today.
I arrived promptly for my 11.50 am appointment and in response to my question was told the clinic was running on time.
I was finally called in at 12.40pm with no apology for the delay.
Its surely simple organisation to keep patients informed of delays.
No commercial business would survive if it treated its customers with such contempt.
"Outpatients clinic"
About: The Royal London Hospital The Royal London Hospital London E1 1BB
Posted via nhs.uk
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