"I was really impressed with all ..."

About: Central Middlesex Hospital

(as the patient),

What I liked

I was really impressed with all nursing staff and doctors within the Abbey Suite, where I stayed for 6 days. Very careing and thoughful staff, who always had time for you. You were always treated like an individual.

Very impressed with the firm way that the dealt with extremely demanding patients, and difficult visitors.

Many Thanks

What could be improved

The only improvement is the admission process, which resembles a production line.

Awaiting a major op, it would have been nice to wait in my own cubicle or bed, not in a waiting room, with patients for minor procedures and their families.

Anything else?

For all the bad press regarding some hospitals, I would like to say my stay in t Abbey Suite was made more comfortable, and enjoyable(?) by theexcellant staff

Story from NHS Choices

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Response from Central Middlesex Hospital

Thank you very much for your comments regarding your hospital stay on Abbey Suite. I am very pleased that your experience experience was such a positive one, as the staff are always working towards delivering high standards of care. Your feedback will be passed onto the staff as it is always encouraging for them to receive constructive comments such as yours.

KInd regards

Ann Curry

Patient Liaison Manager

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