I was very pleased with the treatment provided. Not happy with self check in but I understand this may free up staff to deal with patients. Very unhappy with the text feedback. The staff did make it clear that there was no cost to me from a pay as you go phone but the reply would not send! Surely this defeats the object of sending the text in the first place.
Regards
Ia Burgess
"Text feedback"
About: Huddersfield Royal Infirmary Huddersfield Royal Infirmary Huddersfield HD3 3EA
Posted via nhs.uk
Do you have a similar story to tell?
Tell your story & make a difference ››