My elderly mother was taken into A&E last night, there was understandably a wait as the department was really busy. However, I must commend you on the politeness and friendliness of the staff, in particular the consultant who saw my mother, who was lovely and immediately put her and I at ease. It's a pity I can't mention their name as they won't personally get this feedback. But just wanted to pass on our praise and to say well done and keep up the good work
"Excellent Care"
About: Queen's Hospital, Burton Upon Trent Queen's Hospital, Burton Upon Trent Burton-on-Trent DE13 0RB
Posted via nhs.uk
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