"6 months on waiting list so far and still..."

About: The Tunbridge Wells Hospital

I have been told of two possible months of my surgery for a minor procedure and one overnight stay but only when I ring in !

I then hear nothing and phone again to be told no time scale of how much longer I have to wait so could be a few more months ....its not good enough !!!

Also , it would be nice to have a letter to explain the reason behind the extremely long waiting lists instead of us having to just call in each time and be told something different each time.

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Responses

Response from The Tunbridge Wells Hospital

Thank you for giving us feedback regarding your wait for a surgical procedure at Tunbridge Wells Hospital. We have been experiencing problems with carrying out planned surgery due to the shortage of beds but the situation should improve now that we have opened up a new ward. If you are still awaiting surgery and would like us to investigate, please contact the pals office at mtw-tr.palsoffice@nhs.net. With kind regards the PALS team

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