This story has been posted by Healthwatch Tameside on behalf of a member of the public. We have their details and will forward any comments to them. They said…
About a year ago this gentleman’s mother (aged 84) was taken to A & E. Paramedics were excellent, and all treatments were done. The notes were lost in A & E, so tests had to be redone, then after a shift change the notes were lost again. So the tests were done again.
They have no complaints at all about the treatments (only praise), but can’t understand why records were all on paper and so easily lost. Retesting is not only a nuisance, but also costly for the NHS.
"Lost notes in A & E"
About: Tameside General Hospital / Accident and emergency Tameside General Hospital Accident and emergency Ashton Under Lyne OL6 9RW
Posted by Julsy3 (as ),
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