"Waiting times and concerns about rude staff"
About: Ninewells Hospital / Maternity care Ninewells Hospital Maternity care DD1 9SY
Posted by Pantera1 (as ),
I had an appointment scheduled at the antenatal clinic in ninewells hospital recently. Unfortunately my boys had taken ill that morning so I tried to contact the clinic to rearrange another appointment. I called continuously over 4 hours only for my calls to ring out.
The following week I was sent another appointment to attend at 11. 30am which I did and a little early at that. I sat in the waiting room from 10. 55am untill 12. 40pm! I didn't expect to get seen early or even dot on time but that was ridiculous.
I was taken to a room to be weighed, blood pressure checked and abdomen meassured- all of which I could have had done at my local clinic and in under 15 mins too!
Then I was told the consultant wanted to see me. I waited another 45mins for him to burst through the door and DEMAND I had the GTT test which I had previously refused!
I appreciate staff are busy but aren't we all. There is no need for rudeness. Ninewells really need to work on waiting times and bedside manner! However, the midwife care can't be faulted.