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"Thanks to New Victoria for gynae appointment"

About: New Victoria Hospital / Gynaecology Clinic

(as the patient),

Had an appointment clinic h gynaecology with dr dunsmore, I cannot praise the staff enough for their professionalism. I was treated with respect and dignity at all times.

I honestly cannot thank nurse Morrison enough for reassuring me and just being there for me at a really stressful time.

With staff like this working for the nhs it makes me proud to be part of it, thankyou again

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Responses

Response from Lorna Fairlie, Patient Experience, Public Involvement Project Manager, NHS Greater Glasgow and Clyde 8 years ago
Lorna Fairlie
Patient Experience, Public Involvement Project Manager,
NHS Greater Glasgow and Clyde

I work in a small team in NHS Greater Glasgow and Clyde which seeks to involve patients and carers in the work of the NHS. The biggest part of my role is in managing feedback projects across the Board area, one of which is Patient Opinion. It is my job to give our patients and carers the opportunity to give us feedback, and to make sure that this is passed to the right people to help us improve the services we provide.

Submitted on 11/02/2016 at 13:45
Published on Care Opinion at 17:25


Dear Lou endoscopy

Thank you for taking the time to post such kind comments about the staff in Clinic H at the New Victoria Hospital. I will make sure your comments are passed on to them.

I am glad to hear that the way in which you were treated by our staff had such a positive impact and I hope that you are now doing well.

Best wishes
Lisa

Patient Experience Public Involvement Team

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